![]() ![]() In the diagnostic data, these entries stand out to me: 16:01:30.311 VERB PhoneFactor 0 TID=59 191 (getContainer(containerIdentifier:desiredKeys:completionHandler:errorHandler:)) CloudKitContainer obtained. ![]() I've sent an error report through the app. Please report an issue using the Send feedback option." message. I got a replacement iPhone 11 Pro on Saturday and I'm having the same problem - I can't restore from my iCloud backup and I instead get the generic "Something went wrong. I hope it is clear what I meant and I still don't get why you don't want to acknowledge there is an issue and track it internally. Perhaps now it is the time to open an incident inside and get the right team to investigate rather then providing standardize answers. There are many threads on MS Answers as well so the issue is wide! The issue is there on ALL versions and again considering the Unknown request error seems something changed at MS side and the app perhaps doesn't implement that.īeing said that I've already contacted MS support and they redirect me here being an app issue, whatever changed at MS side, unless there is a big outage, the app dev team should look and implement/fix, so the appropriate section is here. Latest app version is from 25 April and as said already in my thread I've tried older versions up to 2021, first thing tried myself being a software engineer. With proper backup habits and a few troubleshooting tips, you can avoid the headache of data loss and keep your iPhone running smoothly.Apologies for that but I meant the same common standard suggestions on all threads of the same new evident issue. Remember, the best way to avoid losing your data is to take proactive measures to back up your device regularly. If you’re still experiencing issues, don’t hesitate to explore other backup solutions, such as iTunes or third-party backup software. Regular backups are crucial for safeguarding your data, and it’s essential to take the necessary steps to ensure that your iCloud backup is working correctly. However, if you encounter issues with iCloud backup failed, don’t panic! There are several fixes you can try, such as checking your internet connection, ensuring iCloud backup is turned on, entering the correct iCloud password, signing out and back into iCloud, checking your iCloud storage, resetting network settings, and contacting Apple Support for additional assistance.] In conclusion, iCloud backup is a critical tool for iPhone users to keep their data safe and secure. They will be able to guide you through any complex issues that may require additional troubleshooting. If you’re still experiencing issues with iCloud backup failed, you can contact Apple Support for further assistance. After resetting your network settings, try restoring your data from iCloud again. This will reset all of your network settings, including Wi-Fi passwords and VPN settings. Go to Settings > General > Reset > Reset Network Settings. Reset Network Settings If none of the above fixes work, try resetting your network settings. If you need more storage, you can purchase additional iCloud storage from Apple. Here, you can see how much storage you have left and what is taking up space. You can check your iCloud storage by going to Settings > iCloud > Manage Storage. Check iCloud StorageĪnother reason for iCloud backup failing could be that you don’t have enough iCloud storage available. This will refresh your iCloud account and may resolve any issues that are causing iCloud backup to fail. ![]() Then, sign back in using your Apple ID and password. If you’re still unable to restore your data from iCloud, try signing out and signing back in to iCloud. If you can’t remember your password, tap on ‘Forgot Password,’ and follow the instructions to reset it. ![]() Ensure that you’re entering the correct password by going to Settings > iCloud > iCloud Password. If you’re getting an error message that iCloud backup failed or if your iCloud backup keeps asking for the password, you might be entering the wrong iCloud password. You can check this by going to Settings > iCloud > iCloud Backup. Make sure that the iCloud backup option is turned on. If your internet connection is fine, check your iCloud backup settings. Ensure that your Wi-Fi is working correctly, and that your device is connected to it. If your iPhone is not connected to the internet, you won’t be able to restore your data from iCloud. The first thing you should do is check your internet connection if your restore from iCloud backup failed. Here you will find steps that you can take to fix iCloud backup failed issue in 2023. Contact Apple Support Fix iCloud Backup Failed Issue ![]()
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